What We Do

Armchair are one of the longest established call answering service providers in the UK.
We handle in excess of 100,000 calls each month on behalf of over 1,000 businesses. Whether you are a small start-up business or a large corporate enterprise, Armchair has a telephone answering solution.


All calls are answered seamlessly in your company name. Customers think we're in the same office.


After each call a message is taken and sent immediately via email or SMS.

Daily Report

At the end of everyday, a full report of your daily call summary will be emailed to you.

Armchair Receptionist

Call Forwarding

A message can be taken or a call can be patched straight through to you if required.

Multiple Accounts

Add up to 5 separate phone lines (DDIs) into one account. Great for big businesses.


Change your account settings at any time - contacts, scripts, info and more.

Great Results

Change the way your business is perceived. Our staff will answer calls in your company's name leaving callers with a positive impression of your business.

  • Highly trained receptionists
  • Wide variety of calls handled
  • Fantastic customer service on every call
  • Make your business appear larger and more established

The average cost of employing a receptionist is around £25,000 a year. Armchair receptionists provide full-time, professional cover for a fraction of the price.

  • Constant cover over lunch breaks, holiday and staff illness
  • Whole team of receptionists available so you never miss another call
  • Briefed in detail on your business and your contacts
  • Prices start from just £10pm

If you can't get to the phone, leaving your customers with an impersonal voicemail won't reassure your customers you care. Equally, many customers may not even leave a message. Make sure you don't miss out on any potential sales leads by capturing every single call.

  • Our receptionists aim to answer every call in 3 rings or fewer
  • Detailed messages taken from every call for you to act upon when you're ready
  • Callers significantly more likely to leave details with a receptionist rather than a voicemail
  • Stops potential customers hanging up before you have a chance to answer the phone


We answer calls on behalf of thousands of companies in a range of different sectors. Each day, our expert Armchair receptionists answer well over 3,500 calls. See how this breaks down:


Start your free trial

Get Started