What We Do
Evidence suggests that after only one year, 33% of business data becomes inaccurate. That means wasting up to a third of your marketing budget on customers that it won’t even reach.
Did you know....
With so much change constantly happening, data can become out of date very quickly.
At Armchair, we offer professional data cleansing from our team of expert receptionists. Your customer contacts are called and their details verified, making any necessary changes as we go. We attempt to contact each lead on 3 separate occasions, ensuring we generate the most accurate data for your business.
Data cleansing is a time consuming process and your in-house staff have other priorities that occupy their busy schedule. At Armchair we have a whole dedicated team working on your data, guaranteeing the cleanest data in the quickest time.
What We Do
75% of selling effort is taken up in trying to set the first appointment. At Armchair, our professional telemarketing team can take the stress out of appointment setting by contacting your database.
Whether it’s getting customers into your motor dealership, or scheduling appointments for your free trial, our Armchair receptionists have the great skills needed to gain a rapport with your potential customers. We aim to deliver fantastic results whilst representing your company in a professional and friendly manner.
What We Do
Is your business organising an event? Ensure you gain maximum attendance by contacting your leads and securing them for the big day. The Armchair team can help maximise attendance through outbound telemarketing campaigns. We cover all kinds of events from business conferences and product launches to fundraising and showroom events.
We can also help with post-event services to improve conversions after customers have spoken to you. Making a follow up connection with customers is often critical for ensuring a sale and provide valuable feedback for your next event.
What We Do
Telephone surveys are a brilliant way to keep in touch with your customers, learning what they like about your service and what you can improve upon. Satisfied customers are much more likely to become a loyal customer and make repeat purchases – so keeping happy customers is essential.
Unlike online surveys, questions asked on the phone can’t be skipped and further explanations and details can be given. The Armchair team can rephrase questions depending on the customers and identify particular areas to focus on. Surveys are a brilliant way to confirm future preferences of the customer while they’re on the phone and keep your data up to date.
Armchair offers a range of outbound telemarketing tariffs to meet the different requirements of businesses.
Our standard approach is to charge based on the number of customer records provided, with up to 3 attempts to contact each person on different days and
times, maximising the chances of contact being made. Prices will depend on the complexity and size of the campaign, but fees would typically be £1.50
per customer record.
If you would prefer an alternative pricing plan based only on the customers we are actually able to contact, excluding those we cannot reach, our fees would typically be £2.35 per completed contact.
Prices are dependent on the size and type of outbound campaign required.