05-Aug-2016

How 0800 numbers could benefit your business

Freephone numbers can make a real difference to your business image and the amount of calls you receive.

0800 and 0808 telephone numbers have been used by companies for many years as they are free for customers to call. Until fairly recently, they were completely free to call from landlines, but could still be costly from mobiles - making the surrounding charges a bit confusing. As of July 1st 2015, 0800 numbers were made freephone by Ofcom no matter where you’re calling from - landline or mobile.

01, 02 and 03 numbers are charged at a standard local rate and 084, 087 and 09 numbers are charged at an (often extortionate) premium rate. This makes 0800 the only number type to be completely free. This is a great appeal to customers and a big opportunity for businesses.

Look larger

0800 freephone numbers are a great way to create a national business presence. Local area numbers give a good indication of where in the UK you are based. If you are looking for a non-geographic number to represent your business and attract custom from across the country, 0800 numbers can provide this.

0800 numbers are often associated with well established businesses and immediately give your company an impression of scale. Your business is able to look large and professional no matter how small your company actually is.

Care for your customers

Using an 0800 number is a great way to show customers that you care. By taking on the calling costs and allowing them to contact you for free, it gives the impression that your company takes a personal interest in their customers and how well they are treated. A freephone number will increase your levels of customer service, creating greater attraction and loyalty to your brand.

Get more calls

From a business perspective, using an 0800 number will incur greater costs. In order for the caller to make a completely free call, the company providing the 0800 number must absorb the charges of the call being made.

However, these charges can be minimal in comparison to the volume of calls your business can receive from advertising an 0800 number. Some businesses have reported up to an 185% increase in calls from using a freephone number! As calls soar, so do the amount of enquiries and potential sales leads you receive which will ultimately result in bigger business.

90% of the UK population recognise an 0800 number as freephone and 65% of those are more likely to call a freephone number over a local or premium rate number. With such significant statistics and an almost guaranteed rise in calls, grabbing an 0800 number seems a no-brainer.



0800 freephone numbers are also a clever solution for your business as they are virtual numbers and can be redirected to a landline or mobile of choice. This means that they are totally flexible. If you move office or location, you don’t have the hassle of starting again with a new number, your virtual 0800 number stays with you wherever you go. There’s no additional line rental involved, making it a cheap solution to creating a large business image, boosting calls and delivering fantastic customer service.

Find the perfect 0800 freephone number for you business here.