Telephone Answering Service From Armchair

Armchair are one of the longest established call answering service providers in the UK.

We handle in excess of 100,000 calls each month on behalf of over 1,000 businesses. Whether you are a start-up small business or a large corporate enterprise Armchair has a telephone answering, switchboard call forwarding or telemarketing solution for you.

Telephone Answering Service

We offer a simple but high value business call answering service which is delivered expertly by our highly experienced reception staff. Businesses small and large can benefit from our professional answering service.

Find out more about our award winning Answering Service

Telemarketing Service

Are You struggling to make sales? Perhaps leads are beginning to dry up or you simply want to increase sales. Armchair offer telemarketing, data cleansing and lead generation services tailored to your campaign needs.

Find out how your business may benefit from our Telemarketing Service

Call Answering and Message Taking Service

  • Flexible overflow call handling service tailored to your business needs
  • Calls are answered in your company name by our professional receptionists
  • Calls can be forwarded to landlines or mobiles
  • Messages sent to you immediately by email or SMS
  • Call answering service includes out of normal switchboard hours
  • No fixed term contract, if you no longer require our service simply cancel at any time.
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    Clients Say
    "It would be easy to assume that our clients will call us back if they can’t reach us, but we know that allowing them to reach a busy signal or a voicemail is not professional. With Armchair, our clients can trust us to always be available to them, regardless of the circumstances."

    Alison Riccio, Office Manager

    meandem "We can’t risk losing customers who are unable to use the website, but we aren’t always available to answer the phone. Armchair is the perfect solution as they take our overflow calls just like our own personal receptionists."

    Cherie Amner, Marketing Manager

    Mercedes-Benz-Edinburgh "The Armchair overflow service provides accurate measurement of calls taken and works seamlessly as if the team were our very own staff. That’s why I am pleased to give my full recommendation to any business to use this system."

    Graham Affleck, Market Area Director, Mercedes Benz of Edinburgh

    daniel-c-short "The Back-up receptionists at Armchair are an essential part of the Daniel C Short business, delivering 100% satisfaction. It’s a small investment, generating tremendous benefits and I am delighted to give this my absolute endorsement."

    Daniel C Short, Accountant

    Brigantia "With Armchair we can now guarantee our members, vendors, distributors, and service providers will always be able to communicate with us. Armchair is proving to be a huge asset to capturing new membership enquiries and growing the business."

    Chris Speight, Development Manager

    Land Rover "We used Armchair for outbound Service & MOT reminder calls and were extremely pleased with how the team have integrated with our Service Department. We had the reassurance and peace of mind knowing that every customer is contacted professionally giving an excellent extension to our own extremely busy Service Team."

    Malcolm Roberts, Service Manager, Hunters Land Rover Guildford

    bednest "An extremely friendly & efficient service. Customer service is a major part of our proposition and Armchair represent us very well. "

    Mark Green, Director

    brand guardians "In our own business we understand the importance of dealing well with every client enquiry. Armchair have been helping us with this since 2003. When it is not possible to answer a call immediately Armchair handles the call on our behalf without delay."

    Pauline Amphlett, Director of Intellectual Property

    5 rings telecom
    Audi Dealership
    Bennet Griffin Solicitors
    Prime Oak
    All Brown Universal